KeFactors

A blog about leadership, customer service, and other issues regarding work life. Please visit www.kefactors.com for more information.

Tuesday, May 31, 2011

What Does It Take? (Part 2)

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There’s no real secret formula to life but here are qualities I’ve observed in others I consider successful, as professionals and as huma...
Tuesday, May 24, 2011

What Does It Take?

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I’m always telling myself to have courage, to be stronger today than I was yesterday, not because anything bad is happening, but because ...
Tuesday, May 17, 2011

When Trust Has Been Broken

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Every human relationship involves an emotional contract. It may be formal, a trigger for work, such as signing a non-disclosure agreement...
Tuesday, May 10, 2011

Trust: Building Relationships Versus Claiming Rights to Them

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Last week I mentioned “karmic panhandlers,” those people who hope to benefit from large concepts of trust and respect without proving the...
Monday, May 2, 2011

Women Who Don’t Help Other Women

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  I’m going to start this series with the ticklish issue of trust between women, because it’s the one area where, when we’re good, we’re ...
Tuesday, April 26, 2011

Trust and Psychological Safety

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Last year Linda Bishop ( www.thoughtransformation.com ) and I presented a webinar series on relationship-building strategies. Figuring pr...
Tuesday, April 19, 2011

1,000 Paper Cranes for Japan

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I’m convinced that people who feel like they don’t belong can become human bridges to enhance insight and understanding. The following ...
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