KeFactors

This is one of my favorite stories, from a veteran high school teacher, Mr. R., who was covering an ethics unit for a senior [critical th...

Recently I posted a movie trailer video to a favorite Facebook group page and, after several weeks, was delighted to see other fans had “...

Recently I posted this on Facebook: “Today my local grocery had customers cracking up in the aisles when an employee on the PA system sai...

           One of the most startling experiences I had as a trainer was the day a white supremacist attended one of my classes. In fact, it ...

Years before the Great Recession, I was alarmed to see a change in behaviors: as if a strange malaise had overtaken the working world, m...

Customer John, a business owner, is trying to lower his premiums by changing from Plan A to Plan B, but he’s opted to stay with the same ...

This week I had a large document that needed to be printed out, then copied. I want to stress this was not a complex document—no fancy gr...