Thursday, October 28, 2010

The value of story

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Human beings love stories, and we’re natural storytellers as well. And one of the first things a fiction writer learns is “Show, don’t te...
Wednesday, October 20, 2010

When your brand sucks (and when it doesn’t)

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Would you ever do this? You buy an expensive car and outfit it with luxurious upholstery and fittings. Experts tell you it’s imminently ...
Wednesday, October 13, 2010

Why Your Workplace is Not Your Family

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You can see how this happens: when human beings experience close bonds and camaraderie at work, they often liken it to the bonds of family. ...
Friday, October 8, 2010

Freshman Required Courses: Courtesy 101, Empathy 102, or You & Internet Law

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(Sorry for the longer than usual post).             Maybe this is just me, but any time someone sets up a task force, I figure they’ve eithe...
Wednesday, October 6, 2010

Does This Make My “But” Look Big?

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            When a customer gets upset, they feel off-balance. Some may even appear vengeful, as if they’re looking for reasons to be un...
Saturday, October 2, 2010

Caril and Charlie, Holly and Kit, Ravi and Michelle

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Finally on Saturday night I caught a movie I wasn't permitted to see back in 1973 when it first released, which I haven't seen in th...
Thursday, September 30, 2010

What I Learned Teaching My Kid to Drive

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            Nothing—but nothing —will test a parent’s nerves more than riding shotgun with an eager young driver who has yet to feel thei...