KeFactors

Over 20 years ago this month, my friend and colleague Nathan ended his own life. He was only in his early 40s and it was a terrible shock to...

Recently, in a spurt of utter frustration, a friend asked me, "Are you this brutally honest with everyone ? Someone shows up in a new d...

Clients regularly ask me to vet the assorted vendors who court their business. Some obvious questions: •  How well does this person/organi...

In the face of a slow economic recovery, pressure to "do more with less," reduced budgets, and vanishing raises or bonuses, it...

A colleague told me about riding through the backwoods of the rural southeast, silently guessing that whole sections of that population had ...

I know this feeling: the 1996 Centennial Park bombing ... the hours during and after 9/11 ... waking up early before dawn last summer — my ...

Excuses, excuses.... I haven't posted here for nearly a year, primarily because I focused on writing a novel. It's my third and I ...

No leader is perfect. Your boss is not superhuman, nor is anyone else in the pecking order. Here are some of the easiest pitfalls facing any...

A feature of old-stick-in-the-mud-ism is to deplore what the world is coming to. The world has come to social media. I don't deplore i...

7.   He understands the expertise and accolades that got him into his current position aren't the same skillset needed to be effectiv...

Where was the public outcry—the outrage? (Gretchen Morgenson, financial reporter, author of Reckless Endangerment , speaking on public r...

10. Careful listening saves people and organizations from making mistakes, committing embarrassments, creating needless conflict, and b...

It's easy to see why Netflix has been a best-loved service: their price is good, they pick up on your preferences and try to customize c...

Security expert Gavin De Becker first introduced this term in his 1997 book, The Gift of Fear , urging employers to “prop up with courtes...

I’m frequently asked, “How can you keep people from stealing your ideas?” Answer: I can’t. In fact, I don’t even try, figuring that creati...

I’m frequently asked, “How can you keep people from stealing your ideas?” Answer: I can’t. In fact, I don’t even try, figuring that creat...

I’m frequently asked, “How do you keep people from stealing your ideas?” Answer: I can’t. In fact, I don’t even try, figuring that creati...

Even very recently, the elders could say [to the youths]: “You know, I have been young and you never have been old.” But today’s young pe...

Recently I've been doing research on the best media mixes for generational marketing so it felt especially poignant when it was repor...

For many salespeople, the selling cycle doesn't stop once the purchase order is issued. Salespeople must then shepherd the project fo...