KeFactors

A blog about leadership, customer service, and other issues regarding work life. Please visit www.kefactors.com for more information.

Showing posts with label building relationships. Show all posts
Showing posts with label building relationships. Show all posts
Monday, February 14, 2011

Customer Service or Bust

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Years before the Great Recession, I was alarmed to see a change in behaviors: as if a strange malaise had overtaken the working world, m...
Tuesday, January 18, 2011

What’s Your Emotional Capital?

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If you attended our Relationship-building Strategies webcast series in 2010, you know Linda Bishop ( www.thoughtransformation.com ) and I...
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